Find answers to the questions taxpayers ask most often about packages, eFiling, deductions, security and expert support.
These answers cover the most common public-site questions. If you need deeper guidance, Tax Help and the helpdesk can take you further.
TaxTim assigns the lowest-cost tier required to file your return correctly based on the answers you give during setup. You only pay for the complexity your return actually has.
You can register before you are ready to file. TaxTim will guide you through linking your SARS eFiling profile so your filing data can be mirrored and submitted correctly.
Yes. Your return can become more complex as you work through the questions, and TaxTim will move you to the right tier so you can keep filing accurately.
If SARS audits you, TaxTim can still help. The platform guides you on what documents are needed, and expert help is available when your situation needs extra attention.
Your data is protected with bank-level security, remains on secure South African servers and is handled with privacy and POPIA compliance in mind.
It depends on how complex your return is, but TaxTim is designed to keep the process fast. Our fastest user finished in just 2.5 minutes, and simpler returns can be completed very quickly.
Yes. TaxTim helps with common deductions such as home office, travel and medical-related claims, and our calculators and tax-help content can help you understand what applies.
Selected partner programmes can make TaxTim free or discounted. If you qualify through partners like Momentum, Sanlam Reality, FNB eBucks or others, you can redeem that benefit during setup.
If your question is more specific than the basics, TaxTim's help content and expert support can take you the rest of the way.