Still waiting for a refund weeks after receipt of completion letter.

By Marc Sevitz · Updated 13 January 2015

Hi TimI filed my wife's tax return on 20/11/2014. SARS then requested supporting documentation which we provided. In mid December they issued us with a completion letter stating that they would not be amending our return but that they retain the right to do so in the future. This was followed up with a Statement of Account on December 24th. We are yet, however, to receive any refund from SARS. When I log onto e-filing, the status says "Return - data submitted to ITS"I am unsure how best to proceed at this point. Should I continue to wait or is there a contact address I can reach SARS on. I am currently in the UK so visiting a branch is out of the question.Thank youDaniel

TaxTim Marc said:
13 January 2015 at 9:24

It may be that banking details have not been verified or SARS are requesting further information which they often do even after the completion letter has been sent.