What to do if your SARS document is blank
Steps to follow to view your SARS document
By Elani van der Westhuizen · Updated
Unfortunately, some of the SARS documents cannot be viewed online (i.e. from within your internet browser). You can work around this issue by downloading the SARS document to your computer. You will then be able to view the document when opening it directly on your device.
Steps to follow if the SARS document is blank on your browser:
- Choose the option to download the document.
- Open the "Downloads" folder on your computer **.
- Search for the SARS document downloaded.
- Double-click on the document to open it directly with the Adobe app.
If you do not have the Adobe Acrobat Reader app, please follow these steps:
- Go to the Adobe Acrobat Reader Download page.
- Click on the download Acrobat Reader option.
- Open the "Downloads" folder on your computer**.
- Double click on the "Reader_en_install .exe" file
** If you've changed the default location for downloaded documents, make sure to navigate to the folder you've specified.
